Return & Refund

Thank you for your purchase. We hope that you are happy with your purchase. However, if you are not completely satisfied with your purchase, you may avail of a return and refund under certain conditions. Please read this policy for more information.

Last updated November 03, 2019

How to Return an Item?

For return and refund, your item must be in its original, unused condition, unless there is a manufacturer defect. You must return the item within seven days from the date of your purchase.

  1. Please contact us to request a refund, and we will assign you a tracking number.
  2. Mail your returned item to:
    LYNNELL EMMANUEL NERI
    Purok 1 Santa Cruz,
    Tangub City 7214,
    Misamis Occidental, Philippines
  3. Include in your package the original receipt and a signed letter stating the reason for your return.

Return and Refund Exceptions

You cannot return opened items. Moreover, we will not accept worn, used, or altered merchandise.

Restocking Fee

All items are subject to a 10% restocking fee. We will deduct this from your refund. Also, we do not refund the original shipping and handling fees.

Questions about Return and Refund

If you have any questions concerning our policy, please feel free to contact us.